Our jewelry specialists are happy to answer your questions about this product.
Let's clarify it with an example:
Original Purchase: You bought two products for $1000 with a 21% discount, so you paid $790 in total. Each product's original price was $500, and after the discount, you paid $395 for each.
If you return one item, you won't get the discount back on that item. Instead, your refund will be based on the original price minus the current discount.
Calculation for Return: Let's say the current discount is 15%. Your refund will be the original price minus the current discount.
So, if you return one item:
Refund = Original Price - (Original Price * Current Discount)
Refund = $500 - ($500 * 0.15) = $425.
After the discount deduction amount will be $425. Considering the total amount you paid for both products $790, your net refund will be $365.
All items will be returned to one of our offices as per your location. Our offices are in the USA, UK, Japan, UAE and India. Feel free to contact us!
Our commitment doesn’t end at delivery in case you are not 100% satisfied with your purchase, we make it really convenient and hassle free to return the purchase for a full refund or exchange within a span of 30 days from receipt of purchase.
Shipping charges and Custom Duties are not refundable. We cover the shipping cost of the return, we provide the free UPS return shipping label to make the process easy for you.
We also offer one Complimentary Resizing within a span of 30 days from the day you have received the ring. Resizing includes standard shank rings and vintage rings with maintaining the design integrity. Eternity Rings cannot resize due to the design. If the ring is resized then it is considered a final sale.
Refund may take up to 10 business days to reflect in your account from the day the product has been received by our facility.
Please reach us in case of any query or information on Phone Number - (+1) 318 479 0290 or Email us on info@rosecjewels.com, will be more than happy to assist you.
All return(s), including free gift(s) should be “unworn and new” and in saleable condition and if item is showing obvious signs of wearing or damaged will not be accepted and no refund will be issued in this case.
Custom or Personalized Orders cannot be returned. Embossed jewelry is not applicable for return. Return without Rosec Jewels Merchandise, Jewelry Certificate, and Paperwork will be refused.
Please follow the mentioned process to return the order to Rosec Jewels:
Call: (+1) 318 479 0290
Email: info@rosecjewels.com
Location:
64 W 48th ST STE 1406 New York, NY 10036
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